Contact Us

If you have any questions or suggestions regarding our work, our organisation, or any information found on this site, please contact us at contactwales@consumerfocus.org.uk or use the relevant details below.

If you  would like to request information under the Freedom of Information Act 2000, please contact us at FOI@consumerfocus.org.uk.

Please note: If you have an enquiry or if you need advice about a problem with your energy company or postal operator contact Consumer Direct. For advice on how to make an energy-related complaint, click here. Click here for post.

Consumer Focus Wales
3rd Floor Capital Tower
Greyfriars Road
Cardiff CF10 3AG

Tel: 02920 787100
Fax: 02920 787101

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If you contact us asking for information, we may need to contact other organisations to find that information. If your question is technical, we may need to pass it to our technology suppliers.

We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message.