Published: September 2, 2010
Welcoming today’s announcement by Ofgem of an investigation into doorstep and telephone energy sales practices by four of the ‘Big Six’ energy suppliers, Trisha McAuley, energy expert at Consumer Focus Scotland, said:
‘This is a welcome step by Ofgem to address years of customers getting a bad deal on energy prices on their doorstep.
‘Complaints have declined [...]
Published: September 02, 2010
Published: September 02, 2010
Published: 08 31, 2010
Published: 08 27, 2010
Published: July 30, 2010
Published: July 29, 2010
Published: July 27, 2010
Published: July 22, 2010
Published: July 12, 2010
Published: 08 03, 2010
Consumer Finances in Wales: Debt and credit use, shows over 420,000 people in Wales (18 per cent of the adult population) have fallen behind with meeting bills or credit repayments in the past year. This rises to 29 per cent of younger people (18-34 year olds), around a quarter of people with long-term illnesses or disabilities (23 per cent) and over a quarter of those on lower incomes (26 per cent).
Published: July 30, 2010
Consumers are being put at risk because the law is unclear on whether food businesses can use the same equipment for preparing raw and ready-to-eat foods Consumer Focus Wales has warned.
Published: July 20, 2010
A new code of conduct for heating fuel suppliers could go a long way to tackling some of the disadvantages faced by people whose homes aren’t connected to the Gas network, according to Wales’ leading consumer organisation. New research by Consumer Focus Wales shows that people who live off the gas network face higher costs for heating their homes, and consequently higher levels of fuel poverty. This is particularly true for those on low incomes