Thorough investigation of energy mis-selling is needed says Consumer Focus
Published: September 2, 2010
Welcoming today’s announcement by Ofgem of an investigation into doorstep and telephone energy sales practices by four of the ‘Big Six’ energy suppliers, Trisha McAuley, energy expert at Consumer Focus Scotland, said:
‘This is a welcome step by Ofgem to address years of customers getting a bad deal on energy prices on their doorstep.
‘Complaints have declined [...]