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Consumers in Scotland yet to be convinced on Green Deal
More work needed to make Green Deal right for consumers The success of the UK government’s Green Deal – the new scheme intended to transform the energy efficiency of homes and businesses and lower fuel bills – needs more work for consumers in Scotland to be convinced. In response to the UK government’s ‘Green Deal [...]
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Good news on charging for water customers
Water charges are not going up. This is good news for consumers. Households budgets are under a lot of pressure and there is a need to see value for money from public services.
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More consumers tell us what they think…
Over 500 consumers are telling us what they think. Our expanding Scotland-wide panel of volunteers help us get right to the heart of the big consumer issues. Find out more…
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Help with fuel bills
Consumer Focus Scotland is working in partnership with the Scottish Government to promote the Home Energy Scotland Hotline, to help consumers save money on their fuel bills. When it’s cold you lose heat from your head. And it’s the same with your house. Without enough insulation, you could be losing over 50% of your home’s [...]
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Faster broadband must be followed up with honest advertising
2 February 2012
Responding to Ofcom’s new research on UK broadband speeds, Annie McGovern, Digital Expert at Consumer Focus Scotland, said: ‘It’s good news that the Ofcom research shows customers are getting faster broadband speeds but many people across Scotland will take some convincing. There is still a digital divide in Scotland between the speeds people can get [...]
Consumer watchdog response to the Scottish Government’s digital action plan
31 January 2012
Annie McGovern, digital expert at Consumer Focus Scotland said: “Consumers in Scotland want fast and reliable broadband services and to be able to keep pace with all the new fantastic technology developments the 21st century will offer. Having the right infrastructure in place is absolutely critical to doing this. “These commitments by the Scottish [...]
Consumers in Scotland yet to be convinced on Green Deal
25 January 2012
More work needed to make Green Deal right for consumers The success of the UK government’s Green Deal – the new scheme intended to transform the energy efficiency of homes and businesses and lower fuel bills – needs more work for consumers in Scotland to be convinced. In response to the UK government’s ‘Green Deal [...]
Consumer watchdog response to post office deal
24 January 2012
Consumer watchdog response to post office deal Responding to the UK government’s announcement that Royal Mail and Post Office Limited (POL) have agreed a commercial arrangement that will provide a significant amount of security for the network over the next ten years, Sarah O’Neill, Director of Policy at Consumer Focus Scotland said: “This ten year [...]
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Scottish Crime and Justice Survey: User Consultation and Information Paper
25 January 2012
Consumer Focus Scotland welcomes the opportunity to respond to the Scottish Government’s consultation and information paper on the Scottish Crime and Justice Survey. Consumer Focus Scotland, and previously the Scottish Consumer Council, one of Consumer Focus Scotland’s predecessor bodies, have had a longstanding interest in the civil justice system, from the perspective of the [...]
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Consumer Focus Scotland’s response to the Scottish Government Building Standards Division Consultations
23 January 2012
The Scottish Government’s Building Standards Division consulted on changes to improve the energy efficiency of public and commercial buildings, and to improve the quality of information provided through Energy Performance Certificates. Consumer Focus Scotland welcomes the direction of the proposals, and our response highlights detailed aspects where more could be done to reflect the views [...]
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