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Consumers in Scotland yet to be convinced on Green Deal
More work needed to make Green Deal right for consumers The success of the UK government’s Green Deal – the new scheme intended to transform the energy efficiency of homes and businesses and lower fuel bills – needs more work for consumers in Scotland to be convinced. In response to the UK government’s ‘Green Deal [...]
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Good news on charging for water customers
Water charges are not going up. This is good news for consumers. Households budgets are under a lot of pressure and there is a need to see value for money from public services.
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More consumers tell us what they think…
Over 500 consumers are telling us what they think. Our expanding Scotland-wide panel of volunteers help us get right to the heart of the big consumer issues. Find out more…
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Help with fuel bills
Consumer Focus Scotland is working in partnership with the Scottish Government to promote the Home Energy Scotland Hotline, to help consumers save money on their fuel bills. When it’s cold you lose heat from your head. And it’s the same with your house. Without enough insulation, you could be losing over 50% of your home’s [...]
- @cfscotland1 RT @consumerfocus: Announcement by Edward Davey re @RoyalMail & @PostOffice commercl arrangement welcome. Will provide security for network over next 10 years. 3 days ago
Latest News RSS
Consumers in Scotland yet to be convinced on Green Deal
25 January 2012
More work needed to make Green Deal right for consumers The success of the UK government’s Green Deal – the new scheme intended to transform the energy efficiency of homes and businesses and lower fuel bills – needs more work for consumers in Scotland to be convinced. In response to the UK government’s ‘Green Deal [...]
Consumer watchdog response to post office deal
24 January 2012
Consumer watchdog response to post office deal Responding to the UK government’s announcement that Royal Mail and Post Office Limited (POL) have agreed a commercial arrangement that will provide a significant amount of security for the network over the next ten years, Sarah O’Neill, Director of Policy at Consumer Focus Scotland said: “This ten year [...]
Response from Scotland’s water watchdog, Consumer Focus Scotland about Scottish Water announcing water charges
24 January 2012
Trisha McAuley, Deputy Director at Consumer Focus Scotland said: “It is good news that water charges are not going up. Households budgets are under a lot of pressure with the high cost of basic items such as energy and food so consumers need to see value for money from their public services and will expect [...]
Good news on charging for water customers
24 January 2012
Water charges are not going up. This is good news for consumers. Households budgets are under a lot of pressure and there is a need to see value for money from public services.
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Latest Publications RSS
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Scottish Crime and Justice Survey: User Consultation and Information Paper
25 January 2012
Consumer Focus Scotland welcomes the opportunity to respond to the Scottish Government’s consultation and information paper on the Scottish Crime and Justice Survey. Consumer Focus Scotland, and previously the Scottish Consumer Council, one of Consumer Focus Scotland’s predecessor bodies, have had a longstanding interest in the civil justice system, from the perspective of the [...]
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Consumer Focus Scotland’s response to the Scottish Government Building Standards Division Consultations
23 January 2012
The Scottish Government’s Building Standards Division consulted on changes to improve the energy efficiency of public and commercial buildings, and to improve the quality of information provided through Energy Performance Certificates. Consumer Focus Scotland welcomes the direction of the proposals, and our response highlights detailed aspects where more could be done to reflect the views [...]




