Signing up to a tenancy agreement with a landlord is a significant commitment for the majority of private tenants. However, tenants currently do not have access to information on the track record or performance of a landlord to help them make an informed decision before they make this commitment. A survey into consumer perceptions of 45 different markets found that based on consumers’ recent experiences, the private rented sector ranked 38th.
The introduction of a scheme of tenant feedback on landlords, or ‘reputational regulation’, would allow current tenants to rate their landlords, which would then provide prospective tenants with information on a landlord’s track record and reputation. This would empower them to make more of an informed choice before signing up to a tenancy.
Exploratory research by Consumer Focus shows that there is support for the introduction of reputational regulation in the private rented sector.
Lawrlwythiad: Agor y drws (Welsh) (937KB)
