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Consumer Focus Scotland

Who we are

Consumer Focus is the new consumer champion working in England, Wales, Scotland and, for post, Northern Ireland. Find out all about us here.

Our Forward Work Programme gives you the full story on our chief concerns, goals, and priority issues. It’s available here.

Read an introduction from Ed Mayo, Consumer Focus’s Chief Executive, here.

Looking to make a complaint?

If you have an enquiry or if you need advice about a problem with your energy company or postal operator contact Consumer Direct.

Click here for information on the complaints process.

Click here to visit the former Scottish Consumer Council’s website for policy reports and information.

New Education Law Guide for Scotland’s Parents
08/12/2008
Comment on OFT Inquiry into UK Housing Market
08/12/2008
Response to Ofgem energy probe
02/12/2008
Home Reports
02/12/2008
Response to Ofgem energy probe
02/12/2008
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