2010
July
- Consumer Focus response to European Commission consultation on transparency and integrity of wholesale markets
- Consumer Focus response to PhonepayPlus consultation on new code
- Consumer Focus response to barriers to entry consultation
June
- Consumer Focus response to Low Carbon Skills consultation
- Consumer Focus response to Ergeg retail consultation
- Consumer Focus response to Ofcom consultation on wholesale mobile voice call termination
- Consumer Focus response to Social Fund reform
- Consumer Focus response to the FSA, FOS and OFT review of consumer complaints (emerging risks and mass claims)
May
- Consumer Focus response to the National lottery Commission consultation on Camelot’s application to offer ancillary services through National Lottery Infrastructure
- Consumer Focus response to Ofcom review of non geographic calls services
- Consumer Focus response to consultation on the pilot operation of civil sanction powers
- Consumer Focus response to DECC Consultation response 3rd package implementation
- Consumer Focus response to CLG consultation on making better use of Energy Performance Certificates (EPC) and data
- Consumer Focus response to the consultation on online infringement of copyright (initial obligations) cost sharing
- Consumer Focus response to consumer redress schemes in gas and electricity
- Consumer Focus response to proposed changes to mobile phone porting
- Consumer Focus response to Ofgem consultation on Supply License Condition 23
- Consumer Focus response to European Commission consultation on universal service principles in e-comms
- Consumer Focus response to ERGE-CEER call for evidence on generation adequacy treatment in electricity
April
- Consumer Focus response to DECC consultation on RHI
- Consumer Focus response to Liquidity proposals for the GB wholesale electricity market
- Consumer Focus response to TPCR4 scope of adapted rollover consultation
- Consumer Focus response to Ofgem’s RPI-X emerging thinking consultation
March
- Consumer Focus response to ICO consultation on code of practice for personal information online
- Consumer Focus response to DECC’s second consultation on improving grid access
- Consumer Focus response to Ofgem’s consultation on Project Discovery policy options
- Consumer Focus response to Gowers 2nd stage copyright consultation
- Consumer Focus response to Ofgem consultation on electricity interconnector policy
- Consumer Focus response – Postcomm Forward Work Plan
- Consumer Focus response Postcomm Quality of Service Monitoring ‘minded to’ decision
- Consumer Focus response to Ofcom consultation on Consumer Complaints Procedures
February
- Consumer Focus response to BIS consultation on Post Office banking
- Consumer Focus response to Ofgem corporate plan
- Consumer Focus response to NHS car parking consultation
- Consumer Focus response to Ofcom Annual Plan 2010-11
- Consumer Focus response to BIS consultation on implementing a landline duty
- Consumer Focus response to the OFT annual plan
- Consumer Focus response to BIS consultation on wireless radio spectrum modernisation
- Consumer Focus response to CLG permitted development rights
- Consumer Focus response to HMT Mortgage Regulation consultation
January
- Consumer Focus response to FSA Mortgage Market Review
- Consumer Focus response to Postcomm’s Consultation Procedures
- Consumer Focus response to CHRE setting standards consultation
- Consumer Focus response to BIS consultation on silent calls
- Consumer Focus response to Ofgem’s impact assessment on unidentified gas
- Consumer Focus response to consultation on the introduction locational BUSoS
- Consumer Focus response to Ofgem’s Quarterly Wholesale/Retail report
- Consumer Focus response to consultation on credit and store cards
- Consumer Focus response to PhonepayPlus 2010-11 business plan
- Consumer Focus response to product placement consultation
- Consumer Focus response to FIT licence conditions consultation
- Consumer Focus response to OFT Review of high cost credit
- Consumer Focus response to the European Commission’s Creative Content reflection consultation
2009
December
- Consumer Focus response to gas SO incentive scheme initial proposals
- Consumer Focus response to electricity SO incentive scheme initial proposals
- Consumer Focus response to Illustrative licence drafting consultation
November
- Consumer Focus response to Project Discovery
- Consumer Focus response to approach and timetable options for TPCR5
- Consumer Focus response to DECC’s consultation – Improving Grid Access
- Consumer Focus response to FSA consultation on front of pack labelling
- Consumer Focus response to shaping the future of care together
- Consumer Focus review of Confidence Code
- Consumer Focus response to Ofgem’s Price Control Pension Principles Third Consultation document
October
- Consumer Focus response to ‘Fair and flexible‘ (Communities and Local Government consultation)
- Consumer Focus response to Ofcom consultation: mobile number portability
- Consumer Focus response to DWP consultation on the Energy Costs Support Scheme
- Consumer Focus response to DECC’s Delivering secure low carbon electricity: a call for evidence
- Consumer Focus response to Ofgem’s Electricity distribution structure of charges project: Distribution Network Operators’ proposal for a common methodology at lower voltages
- Consumer Focus response to Postcomm’s consultation on Royal Mail’s Price Control from April 2010
- Consumer Focus response to the Office of Fair Trading consultation on Irresponsible lending – OFT guidance for creditors
- Consumer Focus response to consultation on Renewable Electricity Financial Incentives 2009
- Consumer Focus response to Food Standards Agency consultation review of regulatory framework
- Consumer Focus response to the European Commission’s consultation on ‘Post-i2010: priorities for new strategy for European information society (2010-2015)’
- Consumer Focus response to Ofgem’s initial proposals on charging methodology governance
- Consumer Focus response to the European Commission’s ‘Monitoring Consumer Markets’ discussion paper
- Consumer Focus response to Conservative Party consultation on the personal ownership of health records
September
- Consumer Focus response to Ofgem’s five year strategy for 2010-2015
- Consumer Focus response to the consultation on legislation to address illicit peer-to-peer (p2p) file-sharing
- Consumer Focus response to vertical restraints block exemption regulation
- Consumer Focus response to MOJ’s Consultation Paper on Damaged Based Agreement
- Consumer Focus response to energy supply probe – proposed retail market remedies decision document
- Consumer Focus response to Ofcom mobile sector assessment second consultation
- Consumer Focus response to Ofgem’s industry code governance review initial proposals: major policy reviews and the role of code administrators
- Consumer Focus response to Price Control Pension Principles Consultation document
- Consumer Focus response to Ofgem’s Electricity Distribution Price Control Review – Initial Proposals
- Consumer Focus response to proposed changes to the SAP assessment
- Consumer Focus response to Defra’s consultation on the Adaptation Reporting Power in the Climate Change Act 2008
- Consumer Focus submission to the Office of Fair Trading High Cost Consumer Credit Review
- The Business Case for Investing in Pro-active Privacy Protection
August
- Consumer Focus response to DECC’s consultation on smart metering for electricity and gas
- Consumer Focus response to Ofgem’s Further Consultation on CAP170
- Consumer Focus response to Postcomm’s Exception to the Universal Service – local holidays consultation
- Consumer Focus response National Grid’s Operating the Electricity Transmission Networks in 2020 – initial consultation
- Consumer Focus response to the private rented sector: professionalism and quality – the Government response to the Rugg Review consultation
- Consumer Focus response to Lord Justice Jackson’s Review on Civil Costs
July
- Consumer Focus response to Ofcom Premium Rate Services Scope Review
- Consumer Focus response to Ofcom wholesale mobile voice call termination
- Consumer Focus response to Ofgem’s Review of industry code governance – environment and code objectives
- Consumer Focus response to revised licence conditions: customer information, debt blocking and sales & marketing
- Consumer Focus response to Ofgem’s Addressing undue discrimination – decision document
- Consumer Focus response to proposed retail market remedies relating to automatic contract rollovers for micro business consumers
- Consumer Focus response to Intellectual Property Office Copyright Tribunal consultation
- Consumer Focus response to Ofgem’s The “timing out” of Authority decisions on modification proposals
- Consumer Focus letter to the Office of Fair Trading on Centrica’s acquisition of British Energy
- Consumer Focus response to Ofgem’s Liquidity in GB wholesale energy markets consultation
June
- Consumer Focus response to consultation on regulatory independence
- Consumer Focus response to consultation on the proposed CAPS and BCAPS Code
- Consumer Focus response to Ofcom’s Quality of service customer review: second consultation
- Consumer Focus response to the Department for Transport consultation on ‘Reforming the framework for the economic regulation of UK airports’
- Consumer Focus response to access and inclusion consultation
- Consumer Focus response to Food Standards Agency consultation
- Statutory consultation on collective licence modification proposal for a common distribution charging methodology for the high and low voltage networks
- Electricity distribution price control review methodology and initial results paper
- Consumer Focus response to Ofgem’s CAP170 impact assessment and consultation
May
- Consumer Focus submission to Energy Supply Probe – proposed retail market remedies consultation
- Consumer Focus submission to Direct Debit arrangements – Ofgem report and consultation
- Consumer Focus letter to the Conservative Review of Creative Industries
- Consumer Focus submission to the Conservative Review of Creative Industries
- Consumer Focus response to OFT consultation on second charge lending
- Consumer Focus response to apComms enquiry
- Consumer Focus response to Consultation on Heat and Energy Saving Strategy (HESS)
- Community Energy Saving Programme
- Ticketing and ticket touting
- Addressing market power concerns in the electricity wholesale sector – initial policy proposals
- Addressing undue discrimination – final proposals
- Review of Industry Code Governance – Code Administrators’ Working Group
- Consumer Focus response to Postcomm’s Financial implications of quality of service failure due to industrial action – 2009-10
April
- Civil Mediation Councils: Voluntary System of Registration for Mediators & Mediation Organisations
- Financial Inclusion: Ensuring access to a basic bank account
- Submission on Amendments to the Carbon Emissions Reduction Target – Consultation Proposals
- Regulating energy networks for the future: RPI-X@20 Principles, Processes and Issues – Consultation
March
- Legal Services Board Workplan
- Copyright in a digital age – What role for a Digital Rights Agency ? (discussion paper)
- Committee on Internal Market & Consumer Protection on the Consumer Rights Directive
- Submission on Ofgem Regulation of Marketing to Domestic Customers
- 65 day notice period for unilateral contract variations (Supply Licence Condition 23)
- BEUC Consultation upon Energy Billing Practices in EU member states
- Consumer Focus response to Royal Mail’s application to introduce a sustainable mail product – Postcomm consultation
- Care Quality Commission consultation on Reviews in 2009/10
- Care Quality Commission consultation on their draft Statement of involvement
February
- Office of Fair Trading Draft Annual Plan 2009 – 10
- Law Commission & Scottish Law: Joint Consultation Paper on Consumer Remedies for Faulty Goods
- Consumer Code for Home Builders
- Digital Britain
- Consumer Focus Tips
- Consumer Remedies
- Office of Fair Trading on the proposal to accredit the EnergySure Code of Practice for the Face-to-Face Marketing of Energy Supply
- Ofgem Review of current Debt Blocking Arrangements
- Code Governance Review
- Addressing unfair price differentials
- Electricity Distribution Price Control Review Policy paper
- Ofgem Proposed Corporate Strategy and Plan 2009-2014
- Intellectual Property Office: The Future: developing a copyright agenda for the 21st Century
- Defending Critical Infrastructure
January
- Department of Communities & Local Government’s Digital Inclusion Plan
- Civil Litigation, Royal Courts of Justices
- BERR Consultation on EU Proposals for a Consumer Rights Directive
- The “timing out” of Authority decisions on modification proposals
- Review of Industry Code Governance – Environment and Code Objectives
- Next steps in delivering the electricity distribution structure of charges project
- Transmission Access Review – Initial consulatation on enhanced transmission investment incentives
2008
December
November
- Regulatory Budgets
- Consumer Focus Response to Ofcom Consultation: Mobile citizens, Mobile consumers
- Energy Supply Probe Initial Findings – Letter
- Energy Supply Probe Initial Findings – Full Response
- Response to the European Commission on the proposed merger of British Energy and EDF
- Consumer Focus response to a new way of handling parents’ complaints about school issues
October