About Us

Welsh Language Scheme

This scheme was developed by Consumer Focus to give full effect to the principle of equality to consumers and to offer real language choice as we provide services to the public in Wales.

This has been done in accordance with Section 14 (1) of the Welsh Language Act 1993. Our scheme was developed in consultation with and in preparation for approval by the Welsh Language Board.

Download: Consumer Focus Welsh Language Scheme 2010 PDF 924KB)  

Lawrlwythiad: Cynllun yr Iaith Gymraeg – Welsh Language Scheme (Cymraeg) (PDF 396KB)