Publications
Domestic Energy Report
21 October 2009
In our report we have looked at what a typical South Wales customer could save by switching supplier. If the typical customer stayed with the same suppliers, but simply switched to paying by direct debit, they could make a saving of around £56 a year.
Seeds of Confusion: Consumer attitudes to GM food
9 September 2009
In March 2009 Consumer Focus Wales commissioned a Wales-wide survey to update the research undertaken in 20031 to provide an insight into current consumer opinion on GM-related issues.
Response to Sexual Health and Wellbeing in Wales consultation
4 September 2009
Broadly we welcome the Welsh Assembly Government’s draft working paper and agree with its overall aims. The paper has acknowledged the complexity of the causal factors behind sexual ill health and teenage pregnancy, recognising that alcohol and drug consumption, poverty and social exclusion, low educational attainment and low life aspirations all increase the likelihood of [...]
A response to Towards Zero Waste: WAG Consultation on a New Waste Strategy for Wales
22 July 2009
We are pleased that the Waste Strategy recognises the important role that other agencies and factors apart from the consumer play in contributing to a high recycling society. We believe however that it is important that agencies take full account of consumers in terms of the barriers they face to engaging with this agenda in [...]
Rural Health Plan
1 June 2009
Access to services is a fundamental right of all citizens and it is evident from the Rural Health Plan that the Assembly Government acknowledges there are gaps in rural service provision and that this can directly impact on the quality of life of those living in rural communities.
Within reach? Consumer reactions to new post office outreach services.
1 June 2009
Consumer Focus has produced this report, building upon research conducted by its predecessor body Postwatch, to examine the introduction of the new outreach facilities. The research explores initial consumer satisfaction with outreaches and identifies initial recommendations to improve the outreach proposition for consumers.
Financial Inclusion Strategy for Wales
7 May 2009
Easy access to affordable loans and the ready availability of debt advice services are critical to reduce the problem of financial exclusion in Wales Consumer Focus Wales has warned. Past research found that Wales is likely to suffer more than other parts of Great Britain during a recession. This is because Wales has a higher [...]
Consumer Focus Wales’ response to consultation on Welsh Language LCO
20 March 2009
A short response to consiltation on Welsh Language Legislative Competence Order.
Proposals on the Future of Community Health Councils in Wales
25 January 2009
Consultation response to ‘Proposals on the future of Community Health Councils in Wales.’

