Publications
Consumer Focus Park Homes project: a consultation document for industry
24 April 2012
Consumer Focus Wales and Consumer Focus Investigations, supported by Consumer Focus Scotland, have been conducting comprehensive and independent research into the experiences of people living in park homes. We are seeking to provide a comprehensive information base about the park home sector which includes consultation with site owners, local authorities, industry and residents. The project [...]
Protecting Consumers from E.coli O157: A statement on progress 2012
28 March 2012
For the past two years, Consumer Focus Wales has published a report scrutinising the
implementation of the recommendations of the Pennington Inquiry into the E.coli outbreak
in 2005 in which 44 schools were affected and a total of 157 people, mostly children,
were diagnosed with E.coli O157. This statement is an update a year on about what has been done since our last report and where focus is still needed.
A response to the Welsh Government consultation on proposals for a Food Hygiene Rating (Wales) Bill- March 2012
21 March 2012
Consumer Focus Wales welcomes the opportunity to respond to this consultation on the introduction of a statutory food hygiene ratings scheme. There is also strong consumer support for this proposal - 94 per cent of people in Wales think it should be compulsory for food businesses to display their food hygiene rating score.
A response to the Ofgem consultation on the Retail Market Review: Domestic Proposals – February 2012
1 March 2012
Our research shows that currently consumer engagement with the energy market remains low in Wales. Compared to the situation across Great Britain far more consumers in Wales who have never switched show no inclination to do so in the future, indicating the challenge of encouraging more consumers to engage in the energy market could be even greater in Wales.
A response to the Welsh Government consultation “Meeting the Housing Challenge: Building a consensus for action” February 2012
22 February 2012
Consumer Focus Wales welcomes the opportunity to respond to this consultation on housing issues in preparation for the Welsh Government‟s forthcoming Housing Bill. Consumer Focus Wales is currently running two projects with a focus on housing issues: one on park homes in Wales, and the second on the Private Rented Sector in Wales.
A response to the DECC consultation on the Green Deal and ECO
15 February 2012
The ability to maintain a warm home is a fundamental issue for consumers. The rising cost of energy is making this a greater challenge for an increasing number of consumers in Wales, particularly the most vulnerable.
Staying Local
7 February 2012
From the summer of 2012, many consumers across the UK will see a new model of post offce in their area, known as a Post Offce Local.
The post offce network is experiencing ongoing fnancial pressures and, as a result, the UK Government and Post Offce Limited are making major changes in order to increase the sustainability of the network. This report looks at the background to this and the impact it is likely to have on post offce users in Wales, particularly the most vulnerable.
Consumer Focus Wales response to the Food Standard Agency Wales consultation on a Local Authority Audit Rating Scheme
23 January 2012
Consumer Focus Wales welcomes the proposal to introduce a rolling programme of audits and a system of ratings these audits for local authorities related to their food and animal feed law enforcement responsibilities.
Switched off: consumer views on energy switching in Wales
18 January 2012
This report examines the extent to which consumers in Wales are engaging with the energy market. It is based on research commissioned by Consumer Focus Wales in November 2011.
