Publications
Work Plan 2013/14
8 April 2013
The Government’s Consumer Landscape reforms transform Consumer Focus into a new Regulated Industries Unit (RIU) designed to represent the interests of consumers across markets subject to economic regulation and in particular in Energy, Postal services and, in Scotland, Water. In 2014 this new entity will become a part of the Citizens Advice service. While the [...]
Written evidence to the Communities, Equality and Local Government Committee on the draft Regulated Mobile Home Sites (Wales) Bill
22 November 2012
Consumer Focus Wales welcomes the opportunity to submit written evidence to the Communities, Equality and Local Government Committee to inform their scrutiny of the Regulated Mobile Home Sites (Wales) Bill.
Park life: executive summary
16 October 2012
In its report Park Life the watchdog spoke to hundreds of mobile home residents, consulted with industry, and surveyed every local authority in Wales to discover how poorly protected thousands of residents are against financial exploitation by some site operators.
Park Life: Residential mobile home living in Wales
16 October 2012
Consumer Focus Wales has uncovered stories of unscrupulous and intimidating behaviour by some park home site operators which has led to residents being left thousands of pounds out of pocket. In its report Park Life the watchdog spoke to hundreds of mobile home residents, consulted with industry, and surveyed every local authority in Wales to [...]
A response to the Welsh Government consultation Proposals for a Better Private Rented Sector in Wales
23 August 2012
Consumer Focus Wales welcomes the opportunity to respond to the Welsh Government’s consultation on ‘Proposals for a Better Private Rented Sector in Wales’.
A response to the Welsh Government consultation – Homes for Wales: A White Paper for Better Lives and Communities
23 August 2012
Consumer Focus Wales welcomes the opportunity to respond to the Welsh Government’s White Paper on housing issues. Consumer Focus Wales is currently running two projects with a focus in this area: one on the private rented sector in Wales and the second on park and mobile homes in Wales. Our response focuses on these issues.
Their house, your home – The Private Rented Sector in Wales
16 August 2012
Poor quality housing, unclear letting agent fees and little information about landlords are some of the problems facing people who live in privately rented homes in Wales.
Consumer Focus Wales Response to the Mobile Homes (Wales) Bill consultation
19 July 2012
Consumer Focus Wales welcomes the opportunity to respond to this consultation on the Mobile Homes (Wales) Bill. We believe that this Bill offers an exciting opportunity to better protect and support vulnerable mobile home owners in Wales and we hope that if passed, this new legislation will place Wales at the forefront of good practice [...]
Written evidence to the Health and Social Care Committee on proposals for a Food Hygiene Rating (Wales) Bill- June 2012
5 July 2012
Consumer Focus Wales welcomes the opportunity to submit evidence to the Health and Social Care Committee to inform their consideration of the Food Hygiene Rating (Wales) Bill.
Annual Plan 2012-13
22 June 2012
Outside of our work on energy and post, our work programme this year is dominated by three pieces of work, all of which are feeding directly into new legislation in Wales.