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Energy market is major switch off for Welsh Consumers
Why is the energy market such a big switch off for consumers in Wales?
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Schools poster will help young people stay warm this winter
A bilingual poster highlighting ways children and young people can keep warm this winter is being distributed to schools across Wales. The posters, produced by Consumer Focus Wales and Children in Wales, feature ten tips drawn up by young people for young people.
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Campaign aims to cut costs of winter heating oil
Use heating oil? Then use our top tips to keep your bills under control.
- @CFWales Congratulations to Sharon Mills: Tesco Campaigning Mum of the Year http://t.co/3DI3PuTG 3 days ago
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Energy market is major switch off for Welsh Consumers
18 January 2012
“More than two in every five Welsh consumers have never switched their energy supplier. Many of those who have switched have done so just once, switching from separate gas and electricity suppliers to a dual fuel deal. That means as many as eight out of ten households in Wales could be paying more than they need to heat their homes.” – Lindsey Kearton, Consumer Focus Wales.
Workplan 2011-2013
9 January 2012
We believe that these goals, which have been drawn from our major consultation exercise with consumers in all corners of Wales – will provide a fitting legacy for all the hard work undertaken by Consumer Focus Wales.
Response to Welsh Government’s Food Hygiene Rating (Wales) Bill consultation.
14 December 2011
Maria Battle, Senior Director at Consumer Focus Wales, said: ‘Consumer Focus Wales has long argued that Wales can and should lead the way in the UK when it comes to food safety and now the opportunity has arrived. The consultation presents a great opportunity for the people of Wales to voice any concerns they have [...]
DELIVERY TO NEIGHBOURS – ROYAL MAIL TRIALS NEW DELIVERY PROCESS
28 November 2011
Royal Mail is starting trials today in the SA postcode area of South West Wales (Monday 28 November) to leave post with a neighbour if people aren’t home and the package is too big for their letterbox. The trial covers more than 80,000 addresses and runs until 25 February 2012. The postman or woman will [...]
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Consumer Focus Wales response to the Food Standard Agency Wales consultation on a Local Authority Audit Rating Scheme
23 January 2012
Consumer Focus Wales welcomes the proposal to introduce a rolling programme of audits and a system of ratings these audits for local authorities related to their food and animal feed law enforcement responsibilities.
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Switched off: consumer views on energy switching in Wales
18 January 2012
This report examines the extent to which consumers in Wales are engaging with the energy market. It is based on research commissioned by Consumer Focus Wales in November 2011.
