Archive for the ‘refund’ Topic
News: Millions in npower customer refunds are welcomed by consumer watchdog
Published: 1 October 2010
Consumer Focus, the consumer watchdog, welcomes npower’s announcement today (Fri 1 Oct) to refund customers who overpaid for gas in 2007. Consumer Focus has worked with npower to achieve the right outcome for its customers. In 2007 npower changed the way it applied its charges for the first block of higher-priced gas units which households [...]