Archive for the ‘Postal performance’ Topic
News: Steady improvement needed in postal performance – says watchdog
Published: 24 February 2012
Consumer Focus is calling on Royal Mail to work towards a consistent improvement in its delivery performance, as its 2011 figures reveal a patchy picture. The call comes as Royal Mail’s delivery performance results for Quarter 3 of 2011 (from September to early December) published today, show a slip in results. This follows Quarter 2 [...]
News: Jury’s out over whether snow and ash justify poor postal performance
Published: 27 May 2011
In response to Royal Mail’s performance statistics published today, Robert Hammond, Head of Post at Consumer Focus, said: ‘We cannot judge whether Royal Mail has failed to meet its service targets from this data. Royal Mail uses figures it has adjusted to take account of disruption from snow and volcanic ash. These adjustments have not yet [...]
