Archive for the ‘misleading’ Topic
News: £1.25 million SSE fine sends message to energy industry to get it right on sales – says Consumer Focus
Published: 4 May 2012
Responding to the £1.25 million fine issued at Guildford Crown Court today to SSE for using a misleading doorstep sales script, Audrey Gallacher, Director of Energy at Consumer Focus, said: ‘Firms must not be left to profit at the expense of customers who have been misled. A fine of £1.25 million set by the court [...]
News: OFT issues guidance on misleading trading names
Published: 20 April 2012
Responding to OFT moves on misleading trading names, Adam Scorer, Director of Policy and External Affairs at Consumer Focus, said: ‘This is a sensible tightening of a loophole that seems to be deliberately exploited by unscrupulous traders. Companies trading to make a profit should not be able to mislead consumers by calling themselves a “helpline” [...]
