Archive for the ‘energy supply’ Topic

Publication: Making the connection – Strengthening the advice, complaint handling and redress framework

Published: 24 October 2011

The energy sector is going through a period of substantial change with important ramifications for consumers. The energy market has become increasingly complex, and it is set to become even more challenging for consumers as new policies emerge to challenge the status quo and open up a broader energy services market. Moreover, these changes are [...]

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