Archive for the ‘Sarah O’Neill’ Topic
Consultation Response: Response to the draft Office of Fair Trading guidance for estate agents consultation – December 2011
Published: 12 January 2012
Consumer Focus and Consumer Focus Scotland welcomes the consultation on the draft Office of Fair Trading (OFT) guidance for estate agents. We are grateful for the early sight of the original draft guidance and are able to see that many of our initial informal suggestions have been incorporated into the revised draft forming part of this [...]
Evidence: CFS evidence to the Justice Committee on the Scottish Government’s Draft Budget 2012/13 & Spending Review 2011
Published: 21 October 2011
Consumer Focus Scotland, and its predecessor organisation, the Scottish Consumer Council (SCC), have campaigned for many years for improvements to be made to the civil justice system to ensure it better meets the needs of its users. We therefore welcome the opportunity to submit evidence to the Justice Committee’s call for written evidence on the [...]
News: Consumer Focus Scotland response to biggest ever shake-up to postal market
Published: 20 October 2011
Responding to Ofcom proposals on regulation of the postal service, Sarah O’Neill, Director of Policy at Consumer Focus Scotland, said:‘This could be the biggest shake-up to the mail market that we have ever seen. We must ensure the right balance between putting Royal Mail on a stable footing and ensuring value and service for consumers [...]
Evidence: Evidence to the Economy, Energy and Tourism Committee on its inquiry into the implications of the final report of the Independent Commission on Banking
Published: 22 September 2011
Consumer Focus Scotland welcomes the opportunity to provide written evidence to the Economy, Energy and Tourism Committee in relation to the final report of the Independent Commission on Banking. Consumer Focus Scotland is the independent consumer champion for Scotland. We work on issues that affect consumers in Scotland, while at the same time feeding into [...]
News: Consumer Focus Scotland welcomes Post Office Diversification Fund allocations
Published: 21 September 2011
Consumer Focus Scotland has welcomed the announcement by the Scottish Government that one million pounds has been allocated under the Post Office Diversification Fund. The Scottish Government’s commitment to establish this fund was supported by Consumer Focus Scotland when it was announced in the Scottish budget last year. Sarah O’Neill, Director of Policy at Consumer [...]
News: Consumer Focus Scotland response to RBS customers being able to make cash withdrawals at the post office
Published: 21 September 2011
For immediate release: Wednesday 21 September 2011 Commenting on the announcement that RBS customers will be able to make cash withdrawals at the post office, Sarah O’Neill, Director of Policy, at Consumer Focus Scotland, said: ‘This is very good news for consumers who want to do their everyday banking at the post office and for [...]
Evidence: Evidence to the Scotland Bill committee on the Scotland Bill
Published: 12 September 2011
Consumer Focus Scotland welcomes the opportunity to provide written evidence to the Scotland Bill committee. Consumers in Scotland are in the main very similar to consumers in the rest of the UK. But on occasion, Scotland’s different geography and demography needs to be taken into account if fairness is to be achieved. Much of Scotland [...]
News: Getting the best from your water cooler
Published: 21 February 2011
Consumer Focus Scotland, working with the British Water Cooler Association, European Drinking Water Cooler Association and the Scottish Food Enforcement Liaison Committee, has launched a new poster providing advice to industry and consumers in Scotland on using water coolers safely. Sarah O’Neill, Head of Policy at Consumer Focus Scotland, said: “Our 2009 research into water [...]
News: Expert group launches consultation on key civil justice questions
Published: 30 July 2010
Lord Coulsfield’s expert group on reforming Scotland’s civil justice system has launched a consultation to debate some of the key proposals of Lord Gill’s Scottish civil courts review report and determine the best way forward. The Civil Justice Advisory Group (CJAG), which was re-convened in January under the leadership of retired judge the Right Honourable [...]
News: Blueprint for improving access to justice published
Published: 15 March 2010
Consumer Focus Scotland has published a new report providing a consumer blueprint for thefuture of the civil justice system in Scotland. Making Civil Justice Work for Consumers sets out the consumer champion’s policy position on civil justice and highlights the key areas of the system that are priorities for reform. The principles underpinning Consumer Focus [...]