Archive for the ‘post-communications’ Topic
Report: Postbuses and Rural Transport in Scotland
Published: 1 July 2010
A policy paper exploring the future role of Postbuses in Scotland
News: Survey finds postal services are meeting the public’s needs
Published: 1 July 2010
But lost mail and queuing are key consumer concerns The most comprehensive independent survey ever conducted into the views and experiences of postal service users in Scotland has revealed that mail services and post offices are meeting their needs on many different levels. Scottish Postal Services: Consumer Survey 2010, was commissioned by Consumer Focus Scotland [...]
Briefing: Parcel Deliveries – Current Practice and Possible Solutions
Published: 1 July 2010
This briefing paper looks at the following issues: The problems facing consumers when attempting to receive a parcel, particularly in rural areas and remote rural areas Existing practice from parcel companies delivering to customers throughout Scotland Innovative methods of parcel delivery and collection across the UK and beyond It then makes recommendations to parcel operators, to online [...]
Briefing: Consumers and the Market for Internet Service Providers
Published: 1 June 2010
This briefing reports on the findings of a Consumer Focus Scotland survey into consumer experience of purchasing services from internet service providers. Approximately 500 consumers with recent experience of using these services provided information on this market.
Briefing: Consumers and the Market for Fixed-Line Telephone Services in Scotland
Published: 1 June 2010
This briefing reports on the findings of a Consumer Focus Scotland survey into consumer experience of buying fixed line telephone services. Approximately 500 consumers with recent experience of using these services provided information on this market.
Consultation Response: Response to Digital dividend: 600MHz band and geographic interleaved spectrum – consultation on potential uses
Published: 4 May 2010
Consumer Focus Scotland welcomes the opportunity to respond to Ofcom’s consultation on the potential uses of spectrum freed up by the switchover from analogue to digital television. We are not responding in detail to the questions set out in the consultation document. Instead, we would like to take this opportunity to offer some general comments [...]
Briefing: Consumer Focus Scotland’s Briefing for MSPs on Digital Britain and Broadband
Published: 28 February 2010
This briefing paper from Consumer Focus Scotland (CFS) is designed to inform and support Members of the Scottish Parliament participating in the following debate: *S3M-5291 Peter Peacock: Improved Availability of Broadband
Evidence: CFS written evidence to the House of Lords Select Committee on Communications
Published: 1 February 2010
Inquiry into digital switchover of television and radio
Consultation Response: Scottish Government consultation on a Post Office Diversification Fund for Scotland
Published: 31 January 2010
We recommend that the Scottish Government evaluates the effectiveness of the PODF during 2010/11, and if the Fund is successful the Scottish Government should seek to make similar funding available to post offices beyond 2011.
Briefing: CFS briefing for MSPs on a Post Office Diversification Fund for Scotland
Published: 1 January 2010