Archive for the ‘health-social-care’ Topic
Consultation Response: Healthcare Improvement Scotland Complaints Procedure – response to consultation
Published: 18 February 2011
Consumer Focus Scotland is pleased to be asked to comment on this draft complaints procedure, although we received this some time after the consultation opened, which has limited our response. We comment on these documents from the perspective of consumers, and, in relation to the patient leaflet we draw on the knowledge and experience of [...]
Report: Consumer Engagement in Decision Making: Best Practice from Scottish public services (Leaflet)
Published: 4 January 2011
A short leaflet highlighting the key findings of the consumer engagement in decision making project.
Published: 17 November 2010
Consumer Focus Scotland welcomes the opportunity to submit evidence on the Certification of Death (Scotland) Bill. Our former Director, Martyn Evans, was a member of the Burial and Cremation Review Group and we are pleased that the Bill is now taking the Group’s recommendations forward. We agree with the general principles of changing the legislation [...]
Evidence: Consumer Focus Scotland written evidence to the Local Government and Communities Committee on the Draft Budget 2011-12 and the Scottish Spending Review
Published: 16 November 2010
Consumer Focus Scotland (CFS) welcomes the opportunity to submit evidence to the Local Government and Communities Committee on the Draft Budget 2011-12 and the Scottish Spending Review. Consumer Focus Scotland recognises the challenge facing the Scottish Government and local authorities in dealing with the reduction in the budget.
Consultation Response: Response to consultation on regulation of independent healthcare in Scotland
Published: 8 October 2010
Consumer Focus Scotland responds to questions posed in the consultation document.
Consultation Response: Response to Consultation Paper on Death Certification, Burial and Cremation
Published: 29 April 2010
Consumer Focus Scotland welcomes the invitation to respond to the above consultation. Our former Director, Martyn Evans, was a member of the Burial and Cremation Review Group and we are pleased that the Scottish Government is consulting on their recommendations. We agree with the broad principles of changing the legislation in order to meet the [...]
Published: 24 February 2010
Thousands of people living in Scotland are to get a new tool to help understand how the health service works. Today (24th February) sees the launch of a new multi-lingual guide to NHS services making it easier for people to get the right service when they need it. The easily understood resource is being made [...]
Published: 30 January 2010
Consumer Focus Scotland takes the position that it is only justifiable to interfere in otherwise functional markets when there is clear evidence of the benefit of doing so in terms of the public good. At the same time, there must be no significant consumer dis-benefits.
Consultation Response: CFS response to draft Healthcare Quality Strategy for Scotland
Published: 1 December 2009
Consumer Focus Scotland works to secure a fair deal for consumers in Scotland in both private markets and public services. In relation to healthcare we have a long-standing commitment to making the health service more responsive to the needs and concerns of patients, and to ensuring that services are safe, effective, and accessible to all [...]
Published: 1 October 2009
The Scottish Government has announced its intention to introduce a range of measures to tackle the problems associated with binge drinking and excessive and harmful consumption of alcohol in Scottish society.