Archive for the ‘Consumer Network’ Topic
Report: Scottish Legal Aid Board Website Survey
Published: 9 August 2012
Legal aid allows people who would not otherwise be able to afford it to get help for their legal problems. The Scottish Legal Aid Board is responsible for managing legal aid in Scotland. The Scottish Legal Aid Board is in the process of updating its website and has asked for the Consumer Network’s help to review [...]
Report: Report of the Consumer Network survey and focus groups: expenses and funding of civil litigation in Scotland
Published: 9 August 2012
The Scottish Civil Courts Review, published in September 2009, recommended that a review of expenses and funding of civil litigation be undertaken in Scotland. This review commenced in May 2011 and is being led by Sheriff Principal James Taylor. Consumer Focus Scotland is represented on the reference group for this review (‘Taylor Review’).
Briefing: Consumer Network briefing for the Scottish Government on their future Digital Public Services Strategy
Published: 4 May 2012
Towards the end of 2011 the Scottish Government asked Consumer Focus Scotland to help them explore consumers’ views of digital public services. The use of digital technology potentially allows greater scope for people to access the services they need at a time and place that suits them. The Scottish Government were keen to find out [...]
Briefing: Consumer Network’s views on food safety risks in the home in relation to chicken.
Published: 30 September 2010
Previous research by the Food Standards Agency (FSA) shows that consumers think that food poisoning is often related to food prepared outside the home. This perception must be overcome so that consumers understand the need for care in preparing, storing and cooking food in the home and that information on food poisoning is personally relevant [...]