Legal aid allows people who would not otherwise be able to afford it to get help for their legal problems. The Scottish Legal Aid Board is responsible for managing legal aid in Scotland.
The Scottish Legal Aid Board is in the process of updating its website and has asked for the Consumer Network’s help to review the content and usability of the new site. The Consumer Network is a group of over 500 volunteers from all parts of Scotland who help to keep Consumer Focus Scotland informed about consumer concerns. The Network is not designed to be representative but does include members from all 32 local authority areas, and has a reasonable balance over demographic factors such as age and gender. As such, the findings of this project should be viewed as indicative of wider consumer views rather than representative of the Scottish population.