Publications
If you require any of our publications in Braille, large print or on audio CD please contact us.
May 2010 e-newsletter
19 May 2010
Best practice in engaging consumers Engaging customers in their decision-making is now an essential part of the work of all Scottish public bodies. Consumer Focus Scotland wants councils, police and fire services, health boards and their partners to nominate examples of work they have carried out to engage consumers in developing and providing services which [...]
Response to Digital dividend: 600MHz band and geographic interleaved spectrum – consultation on potential uses
4 May 2010
Consumer Focus Scotland welcomes the opportunity to respond to Ofcom’s consultation on the potential uses of spectrum freed up by the switchover from analogue to digital television. We are not responding in detail to the questions set out in the consultation document. Instead, we would like to take this opportunity to offer some general comments [...]
Response to the Scottish Government’s consultation on a proposed private rented sector housing bill
30 April 2010
Consumer Focus Scotland welcomes the opportunity to respond to the Scottish Government’s consultation paper on a proposed housing bill covering the private rented sector, licensing of mobile home sites, and the twenty year rules.
Consumer Focus Scotland Parliamentary Briefing for the Legal Services Bill
30 April 2010
This briefing paper is designed to inform and support Members of the Scottish Parliament participating in the following debate: *S3M-6168 Fergus Ewing: Legal Services (Scotland) Bill—That the Parliament agrees to the general principles of the Legal Services (Scotland) Bill.
Consumer Focus Scotland’s Supplementary Evidence to the Public Petitions Committee on Petition PE 1247: McKenzie Friends
29 April 2010
Consumer Focus Scotland has taken an active interest in the consideration of Petition PE1247 and has made representations to both the Public Petitions Committee and the Justice Committee on the issue of McKenzie Friends. We believe the recent debate and discussion surrounding McKenzie Friends in Scotland during consideration of the petition and following the publication [...]
Response to Consultation Paper on Death Certification, Burial and Cremation
29 April 2010
Consumer Focus Scotland welcomes the invitation to respond to the above consultation. Our former Director, Martyn Evans, was a member of the Burial and Cremation Review Group and we are pleased that the Scottish Government is consulting on their recommendations. We agree with the broad principles of changing the legislation in order to meet the [...]
Written evidence to the Finance Committee on the Budget Strategy Phase
31 March 2010
Consumer Focus Scotland welcomes the opportunity to provide written evidence on the Budget Strategy Phase. We have a particular interest in ensuring that users are at the heart of public services. The economic and financial climate will have a significant impact on public services in the short to medium term. At the same time as [...]
Response to the Food Standards Agency Consultation “Provision of Calorie Labelling at Point of Choice in Catering Outlets.”
31 March 2010
Consumer Focus Scotland (CFS) welcomes the opportunity to comment on this consultation on the provision of calorie labelling at point of choice in catering outlets.
Response to the Food Standards Agency Scotland’s Consultation on “Draft Guidance for Consumers in Scotland –Country of Origin Information on Food Labels”
30 March 2010
Consumer Focus Scotland (CFS) welcomes the opportunity to comment on this consultation on Draft Guidance for Consumers in Scotland on Country of Origin labelling on Food Labels. This consultation was sent as a short survey to all Consumer Network volunteers. A Focus Group was then held in Glasgow on 9 March 2010 for those interested [...]