Publications
If you require any of our publications in Braille, large print or on audio CD please contact us.
Consumer Focus Scotland Response on the Introduction of a Tenant Information Pack in the Private Rented Sector
22 May 2012
Consumer Focus Scotland (CFS) welcomes the opportunity to respond to the consultation on the introduction of a tenant information pack in the private rented sector. Our organisation has a long history of involvement in housing policy development. The Scottish Consumer Council, one of our predecessor organisations, was a member of the Housing Improvement Task Force, [...]
Consumer Network briefing for the Scottish Government on their future Digital Public Services Strategy
4 May 2012
Towards the end of 2011 the Scottish Government asked Consumer Focus Scotland to help them explore consumers’ views of digital public services. The use of digital technology potentially allows greater scope for people to access the services they need at a time and place that suits them. The Scottish Government were keen to find out [...]
Evidence to the Health and Sport Committee on the Social Care (Self-directed Support) (Scotland) Bill
4 May 2012
We have a particular interest in ensuring that older consumers are put at the heart of decisions on Scotland’s public service provision, and as such our evidence is largely based on our recent work with Community Food and Health (Scotland) on food services for older people living at home – Meals and messages: a focus [...]
Consumer Focus Scotland Annual Plan 2012-13
3 May 2012
Consumers in Scotland are facing tougher times than ever before. Please click the following link to see our plans to advocate on behalf of consumers in 2012/13
Reaping the benefts of renewables
10 April 2012
The role of community beneft funds in tackling fuel poverty and energy effciency
Consumer Focus Scotland’s response to the second Ofcom consultation on assessment of future mobile competition
23 March 2012
Consumer Focus Scotland welcomes the opportunity to respond to Ofcom’s second consultation on the award of 800MHz and 2.6GHz spectrum. As with our submission to the initial consultation document in 2011, we have not addressed every question detailed in the consultation document. Rather we will focus your attention to some key issues of importance to [...]
Consumer Focus Scotland response to the Review of Expenses and Funding of Civil Litigation in Scotland
22 March 2012
Consumer Focus Scotland welcomes the opportunity to respond to this consultation paper from the Review of expenses and funding of civil litigation in Scotland (‘the Review’).
CFS response for SCAJTC on administrative decisions
20 March 2012
Consumer Focus Scotland welcomes the opportunity to respond to the issues raised in this consultation. Consumer Focus Scotland, and previously the Scottish Consumer Council (SCC), one of Consumer Focus Scotland’s predecessor bodies, has had a longstanding interest in the administrative justice system, from the perspective of the user. We provided policy support to, and published [...]
21st century heating in rural homes
16 March 2012
There are over half a million households not on the gas grid in Scotland and half of these households are now in fuel poverty. It’s time for 21st century heating in rural homes – read our new report about tenants and landlord experiences of renewable heat.