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	<title>Consumer Focus Scotland &#187; News</title>
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	<description>Latest Consumer Focus Scotland News</description>
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		<title>Faster broadband must be followed up with honest advertising</title>
		<link>http://www.consumerfocus.org.uk/scotland/news/faster-broadband-must-be-followed-up-with-honest-advertising</link>
		<comments>http://www.consumerfocus.org.uk/scotland/news/faster-broadband-must-be-followed-up-with-honest-advertising#comments</comments>
		<pubDate>Thu, 02 Feb 2012 10:23:39 +0000</pubDate>
		<dc:creator>Louis Cowan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[internet access]]></category>
		<category><![CDATA[post-communications]]></category>

		<guid isPermaLink="false">http://www.consumerfocus.org.uk/scotland/?p=4695</guid>
		<description><![CDATA[Responding to Ofcom’s new research on UK broadband speeds, Annie McGovern, Digital Expert at Consumer Focus Scotland, said:  &#8216;It&#8217;s good news that the Ofcom research shows customers are getting faster broadband speeds but many people across Scotland will take some convincing. There is still a digital divide in Scotland between the speeds people can get [...]]]></description>
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		<title>Consumer watchdog response to the Scottish Government&#8217;s digital action plan</title>
		<link>http://www.consumerfocus.org.uk/scotland/news/consumer-watchdog-response-to-the-scottish-government%e2%80%99s-digital-action-plan</link>
		<comments>http://www.consumerfocus.org.uk/scotland/news/consumer-watchdog-response-to-the-scottish-government%e2%80%99s-digital-action-plan#comments</comments>
		<pubDate>Tue, 31 Jan 2012 14:33:27 +0000</pubDate>
		<dc:creator>Heather Henderson</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Annie McGovern]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[Digital]]></category>
		<category><![CDATA[post-communications]]></category>

		<guid isPermaLink="false">http://www.consumerfocus.org.uk/scotland/?p=4676</guid>
		<description><![CDATA[Annie McGovern, digital expert at Consumer Focus Scotland said: &#8220;Consumers in Scotland want fast and reliable broadband services and to be able to keep pace with all the new fantastic technology developments the 21st century will offer.  Having the right infrastructure in place is absolutely critical to doing this.   &#8220;These commitments by the Scottish [...]]]></description>
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		<title>Consumers in Scotland yet to be convinced on Green Deal</title>
		<link>http://www.consumerfocus.org.uk/scotland/news/consumers-in-scotland-yet-to-be-convinced-on-green-deal-2</link>
		<comments>http://www.consumerfocus.org.uk/scotland/news/consumers-in-scotland-yet-to-be-convinced-on-green-deal-2#comments</comments>
		<pubDate>Wed, 25 Jan 2012 12:39:32 +0000</pubDate>
		<dc:creator>Louis Cowan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[energy]]></category>
		<category><![CDATA[slide]]></category>

		<guid isPermaLink="false">http://www.consumerfocus.org.uk/scotland/?p=4663</guid>
		<description><![CDATA[More work needed to make Green Deal right for consumers The success of the UK government’s Green Deal – the new scheme intended to transform the energy efficiency of homes and businesses and lower fuel bills – needs more work for consumers in Scotland to be convinced. In response to the UK government’s ‘Green Deal [...]]]></description>
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		<title>Consumer watchdog response to post office deal</title>
		<link>http://www.consumerfocus.org.uk/scotland/news/consumer-watchdog-response-to-post-office-deal</link>
		<comments>http://www.consumerfocus.org.uk/scotland/news/consumer-watchdog-response-to-post-office-deal#comments</comments>
		<pubDate>Tue, 24 Jan 2012 15:52:49 +0000</pubDate>
		<dc:creator>Louis Cowan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[post-communications]]></category>

		<guid isPermaLink="false">http://www.consumerfocus.org.uk/scotland/?p=4656</guid>
		<description><![CDATA[Consumer watchdog response to post office deal Responding to the UK government&#8217;s announcement that Royal Mail and Post Office Limited (POL) have agreed a commercial arrangement that will provide a significant amount of security for the network over the next ten years, Sarah O&#8217;Neill, Director of Policy at Consumer Focus Scotland said: &#8220;This ten year [...]]]></description>
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		<title>Response from Scotland&#8217;s water watchdog, Consumer Focus Scotland about Scottish Water announcing water charges</title>
		<link>http://www.consumerfocus.org.uk/scotland/news/response-from-scotlands-water-watchdog-consumer-focus-scotland-about-scottish-water-announcing-water-charges</link>
		<comments>http://www.consumerfocus.org.uk/scotland/news/response-from-scotlands-water-watchdog-consumer-focus-scotland-about-scottish-water-announcing-water-charges#comments</comments>
		<pubDate>Tue, 24 Jan 2012 13:00:01 +0000</pubDate>
		<dc:creator>Louis Cowan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[water]]></category>

		<guid isPermaLink="false">http://www.consumerfocus.org.uk/scotland/?p=4649</guid>
		<description><![CDATA[Trisha McAuley, Deputy Director at Consumer Focus Scotland said: &#8220;It is good news that water charges are not going up. Households budgets are under a lot of pressure with the high cost of basic items such as energy and food so consumers need to see value for money from their public services and will expect [...]]]></description>
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		<title>Good news on charging for water customers</title>
		<link>http://www.consumerfocus.org.uk/scotland/news/service-for-water-customers-improving-%e2%80%93-but-must-remain-good-over-winter</link>
		<comments>http://www.consumerfocus.org.uk/scotland/news/service-for-water-customers-improving-%e2%80%93-but-must-remain-good-over-winter#comments</comments>
		<pubDate>Tue, 24 Jan 2012 10:25:01 +0000</pubDate>
		<dc:creator>Louis Cowan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[slide]]></category>
		<category><![CDATA[water]]></category>

		<guid isPermaLink="false">http://www.consumerfocus.org.uk/scotland/?p=4515</guid>
		<description><![CDATA[Water charges are not going up. This is good news for consumers. Households budgets are under a lot of pressure and there is a need to see value for money from public services.
]]></description>
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		<title>Savings must trickle down into lower water bills</title>
		<link>http://www.consumerfocus.org.uk/scotland/news/savings-must-trickle-down-into-lower-water-bills</link>
		<comments>http://www.consumerfocus.org.uk/scotland/news/savings-must-trickle-down-into-lower-water-bills#comments</comments>
		<pubDate>Wed, 18 Jan 2012 14:41:38 +0000</pubDate>
		<dc:creator>Louis Cowan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[water]]></category>

		<guid isPermaLink="false">http://www.consumerfocus.org.uk/scotland/?p=4631</guid>
		<description><![CDATA[Consumer watchdog response to Scottish Water’s announcement about £20million power generating scheme Savings must trickle down into lower water bills Gail Walker, water expert at consumer watchdog Consumer Focus Scotland said: &#8220;These are modern and welcome moves by Scottish Water. Consumers will be hoping that, where possible, future cost savings from renewable projects will trickle [...]]]></description>
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		<title>Response to Scottish Power price cut</title>
		<link>http://www.consumerfocus.org.uk/scotland/news/response-to-scottish-power-price-cut</link>
		<comments>http://www.consumerfocus.org.uk/scotland/news/response-to-scottish-power-price-cut#comments</comments>
		<pubDate>Tue, 17 Jan 2012 11:08:12 +0000</pubDate>
		<dc:creator>Louis Cowan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[energy]]></category>

		<guid isPermaLink="false">http://www.consumerfocus.org.uk/scotland/?p=4628</guid>
		<description><![CDATA[Trisha McAuley, Deputy Director at Consumer Focus Scotland said: &#8220;Scottish Power&#8217;s price cut is welcome but customers will still be paying a lot more for their energy than a year ago. &#8220;There is still a long way to go for suppliers to regain consumer trust. The next steps after these small price reductions will be [...]]]></description>
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		<title>Spotlight on Scottish Power as five of the &#8216;Big Six&#8217; make cuts in under a week</title>
		<link>http://www.consumerfocus.org.uk/scotland/news/spotlight-on-scottish-power-as-five-of-the-big-six-make-cuts-in-under-a-week</link>
		<comments>http://www.consumerfocus.org.uk/scotland/news/spotlight-on-scottish-power-as-five-of-the-big-six-make-cuts-in-under-a-week#comments</comments>
		<pubDate>Mon, 16 Jan 2012 14:53:14 +0000</pubDate>
		<dc:creator>Louis Cowan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[energy]]></category>

		<guid isPermaLink="false">http://www.consumerfocus.org.uk/scotland/?p=4621</guid>
		<description><![CDATA[Responding to E.ON&#8217;s 6% price cut on electricity announced today, Trisha McAuley, Deputy Director at Consumer Focus Scotland, said: &#8216;With cuts from five of the Big Six the spotlight is now on Scottish Power as the last of the major suppliers to act. Their customers in Scotland will be keen to see if the supplier [...]]]></description>
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		<title>Consumer Focus response to npower price cut</title>
		<link>http://www.consumerfocus.org.uk/scotland/news/consumer-focus-response-to-npower-price-cut</link>
		<comments>http://www.consumerfocus.org.uk/scotland/news/consumer-focus-response-to-npower-price-cut#comments</comments>
		<pubDate>Fri, 13 Jan 2012 15:00:52 +0000</pubDate>
		<dc:creator>Louis Cowan</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[energy]]></category>

		<guid isPermaLink="false">http://www.consumerfocus.org.uk/scotland/?p=4625</guid>
		<description><![CDATA[ Responding to npower’s gas price cut of 5%, Trisha McAuley at Consumer Focus Scotland, said: ‘Cuts from four firms in three days is a good sign. We hope this rapid succession of announcements means that they understand that consumers in Scotland expect them to respond quickly when wholesale costs are down for a significant period [...]]]></description>
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