Archive for the ‘Features’ Category
Published: 3 May 2012
Our plan to stand up for consumers in Scotland
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Published: 9 November 2011
Consumer Focus Scotland is working in partnership with the Scottish Government to promote the Home Energy Scotland Hotline, to help consumers save money on their fuel bills. When it’s cold you lose heat from your head. And it’s the same with your house. Without enough insulation, you could be losing over 50% of your home’s [...]
Topics: energy, slide.
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Published: 16 September 2011
Thousands of Scotland’s poorest families would have the opportunity to connect to the web if cheaper rates and easier ways to pay were available. Read our new report on Scotland’s digital needs here
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Published: 30 August 2011
In Scotland we believe there is now an opportunity to ensure that the Scottish Government is given the responsibility to ensure that appropriate and accountable consumer advice and advocacy arrangements are put in place, through a distinct delivery model that meets the needs of the people of Scotland. Read more
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Published: 3 March 2011
Consumer Focus Scotland is pleased that the Patient Rights (Scotland) Bill has been passed by the Scottish Parliament, and that several amendments have been made to the Bill which will strengthen the impact it will have in practice. See our press release for more information.
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Published: 28 February 2011
The Civil Justice Advisory Group has published its final report, recommending a series of reforms designed to improve the process of dealing with civil disputes in Scotland. The recommendations of the report were informed by the Group’s consultation process, and consultation seminar.
Topics: legal, slide.
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Published: 21 February 2011
Consumer Focus Scotland has joined with representatives of the water cooler industry and the Scottish Food Enforcement Liaison Committee to publish a new poster to raise industry and consumer awareness about water cooler safety. To download the poster click here. For more information about the poster see our news release.
Topics: food, slide.
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Published: 6 January 2011
There are unprecedented challenges ahead for consumers in Scotland with public services being deeply affected by diminished budgets, forcing far-reaching changes in what they do and how they are delivered. There is also complex change in the energy market and in the postal sector, the second Hooper Report and the Postal Services Bill [...]
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Published: 11 November 2010
Consumer Focus Scotland launched its Energy Best Deal Scotland campaign, supported by Ofgem, in November. The campaign aims to support consumers, especially vulnerable and low income consumers, to get the best deal on their energy bills this winter. Find out more about the campaign here.
Topics: energy, slide.
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Published: 9 November 2010
The Scottish Government has announced the launch of Home Energy Scotland, the new one stop for information on saving money on energy at home. Welcoming the new service, Douglas Sinclair, Chair of Consumer Focus Scotland said: ‘Every household should consider having a home energy check now to ensure they have done everything possible to be ready [...]
Topics: energy, slide.
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