The Government has proposed that all homes in Great Britain have smart meters installed by 2019. Alongside their smart meter every customer will be provided with an In-Home Display (IHD) capable of displaying near real-time information on their energy consumption and other related data.
The aim of the IHD is to make normally invisible energy use more visible, by giving people detailed feedback about how much gas and electricity they are using as they use it, which in turn should help them identify where they can make savings on their energy bill. The precise displays customers get and the features of those displays will vary from supplier to supplier, but Government is expected to outline minimum requirements which all standard smart meter IHDs must meet to ensure a level of quality.
Consumer Focus has been working to ensure that IHDs are designed in a way that provides the greatest benefit to customers.