Cutting back, cutting down, cutting off is the biggest ever study of prepayment meter (PPM) energy customers. It shows that around one in six pre-pay households, or up to 1.4m people, are living in homes that have cut off their own energy supply in the last year. The findings are particularly worrying as almost half of households that disconnect their energy are home to someone with an illness or disability, and two in five are home to children under 16. Furthermore, almost half of people who cut themselves off say it happens more in winter, when people most need to keep themselves warm.
The Consultancy recommendations to Consumer Focus (PDF 7MB) is also available.
Welsh translation: Cynilo, cwtogi, datgysylltu (PDF 250KB)