Consumers tell us there is a significant appetite for all current accounts to be accessible at post offices. Our research suggests over 18 million consumers would be likely to use post offices, in addition to their bank branches, to access their current accounts.
With 11,800 branches, there are more post offices in the UK than there are bank branches. At a time when banks continue to reduce their branch networks, the post office offers the potential to become a ‘neighbourhood bank’ – offering access to bank accounts for all, regardless of provider, and improving access to face-to-face banking services. This report makes the case for all UK current accounts to be part of that solution.
