Policy & Research

Smart meters

We have funded or co-sponsored the following research:

Getting to grips with smart displays – research review (PDF 1.1MB) Zoe McLeod and Holly Reilly, November 2011
Getting to grips with smart displays (PDF 938KB) Zoe McLeod and Holly Reilly, August 2011
Smart Prepay in Great Britain Gill Owen and Judith Ward. Sustainability First. March 2010
Cutting back, cutting down, cutting off Holly Reilly and Hannah Mummery. July 2010
Is the biggest ever study of prepayment meter (PPM) energy customers. Appendix 4 focuses on Smart Prepay
Smart Tariffs and Household Demand Response in Great Britain Gill Owen and Judith Ward. Sustainability First. March 2010

On the record Energy suppliers and credit reference information. Dhara Vyas. Looks at how energy companies share their customers’ payment information with a large number of financial organisations through one or more credit reference agency.
Green Deal or no deal Building customer confidence in energy efficiency services. Liz Laine. Focuses on maximising consumer engagement and behaviour change. April 2011.
Informing choices Consumer Views of Energy Bills. April 2011. Focus group research which includes sections on underlying attitudes towards energy companies and comparative information designed to incentivise energy efficiency
Private Lives: a people’s inquiry into personal information. 2010. Peter Bradwell. Demos. Joint with the Information Commissioner’s Office (ICO). This is not smart meter specific but explores consumer attitudes towards data use and consent.