News & Press

Speeches & Events

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Get it, together.

7 December 2011

Richard Bates, Director of Consumer Empowerment Programme, speaks at the Department for Business, Innovation and Skill’s Buy It Together conference on Wednesday 7 December.

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What does midata mean for consumers?

2 November 2011

Richard Bates, Consumer Focus Director of Consumer Empowerment Programme Ctrl Shift event: To hoard or to share: midata and the personal data sharing revolution

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Website-blocking: tackling copyright infringement at the source?

20 October 2011

Westminster eForum: Implementing the Digital Economy Act – site-blocking, notifications and encouraging behavioural change 20 October 2011 Saskia Walzel – senior policy advocate

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Switching on to consumers’ interest in energy policy

29 September 2011

On 26 October, Consumer Focus is hosting a discussion to bring together legislators, regulators, industry and consumer and third sector organisations to consider how the interests of consumers can be most effectively represented as we face up to these critical energy policy challenges.

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Empowering vulnerable consumers

19 September 2011

We asked delegates at the Citizens Advice Conference in York on 14-15 September 2011 for their ideas on how to empower the most vulnerable consumers.

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New business models for sustainable consumption

12 July 2011

Lucy Yates, Consumer Focus Empowered Consumers team, presentation to the Sustainable Consumption Forum. 12 July, 2011 PwC, 7 More London

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Philip Cullum – Regenerating the economy through good business

23 June 2011

Philip Cullum speaks at the Consumer Affairs and Trading Standards Conference on 22 June

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Challenging behaviours – Making sustainable choices everyday choices

20 April 2011

19 April 2011 Cavendish Conference Centre, London W1G 9DT Changing consumer behaviour is vital to achieving a sustainable society. Some sustainable behaviours, like recycling, have become mainstream, but more far reaching change is needed. Over 150 delegates from business, government, local and health authorities, and consumer groups came to our conference to hear how people [...]

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Principles or products: Treating customers fairly in financial markets

15 April 2011

Thursday 31 March 2011 Consumer Focus roundtable, Fleetbank House, Salisbury Square, London EC4Y 8JX In anticipation of the creation of a new regulator for retail financial services, Consumer Focus organised a roundtable to take a view on product design in the financial services sector, considering how should the Financial Services Authority (FSA) and its successor body [...]

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Audrey Gallacher – Micro-businesses and energy – the protection gap

15 April 2011

Audrey Gallacher, Head of Energy team, Consumer Focus Micro-businesses and energy – the protection gap

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