Published: September 9, 2010
New rural post offices set up in shops, community centres and mobile vans are in danger of closing because of a lack of support from Post Office Limited, Consumer Focus warns today.
In its latest tracking report of outreach post offices, called ‘Sink or Swim?’, the consumer champion says many risk closure unless Post Office Limited [...]
Published: March 27, 2009
On welcoming Ofgem’s investigation results on direct debits, Audrey Gallacher, Consumer Focus energy expert,
Published: March 23, 2009
In response to Ofgem’s proposals on new retail market rules Consumer Focus are calling for the following
Published: March 20, 2009
The Fuel Poverty Bill, which had the potential to lift millions of the poorest households out of fuel poverty, was talked out of the House of Commons today (Friday 20 March) by the Government minister.
Published: March 18, 2009
New research from Consumer Focus shows that more than four in ten of the population (44%) are cutting back on essentials such as food in order to afford their winter energy bills.1 Consumer Focus is highlighting the misery being caused to millions of Brits by huge winter gas and electricity bills which are now hitting doormats around the country.
Published: March 18, 2009
On welcoming Ofcom’s moves to strengthen the rules on mis-selling, Audrey Gallacher, Head of Company Performance at Consumer Focus,
Published: March 16, 2009
As the recession bites and money-wise shoppers look for the best deals, consumers are doing more than ever before to share their good and bad experiences with others. New research from Consumer Focus reveals that four in five people (79 per cent) now tell friends, family and complete strangers about which companies have delivered a great deal – and which have let them down.
Published: March 13, 2009
Despite Government claims, the Digital Britain Interim Report lacks vision, neglects consumer interests and risks leaving the UK in the Internet “slow lane”, according to evidence submitted today by Consumer Focus, the independent watchdog.
Published: September 02, 2010
Published: July 30, 2010
Published: September 07, 2010
Wales’ first Welsh Language Commissioner will only succeed if they are a good listener – that’s the warning from Consumer Focus Wales, as they launch a new report looking at consumer attitudes to Welsh language services. Gwasaniaithau: Consumers and the Welsh Language looks at the attitudes of Welsh speaking consumers towards the services they receive in both the public and private sectors and makes a series of recommendations for the proposed Welsh Language Commissioner.
Published: September 02, 2010
Published: 08 03, 2010
Consumer Finances in Wales: Debt and credit use, shows over 420,000 people in Wales (18 per cent of the adult population) have fallen behind with meeting bills or credit repayments in the past year. This rises to 29 per cent of younger people (18-34 year olds), around a quarter of people with long-term illnesses or disabilities (23 per cent) and over a quarter of those on lower incomes (26 per cent).
Published: July 30, 2010
Consumers are being put at risk because the law is unclear on whether food businesses can use the same equipment for preparing raw and ready-to-eat foods Consumer Focus Wales has warned.