In response to Ofgem’s proposals on new retail market rules Consumer Focus are calling for the following:
· A clear deadline for these proposals to come into effect.
· A confirmed date for Ofgem’s review of the wholesale market – as wholesale prices are the biggest influence on cost to the consumer.
· A full review before any licence condition to end unfair pricing is allowed to lapse, as reliance on the energy market to provide fair pricing may not ensure the best deal for the consumer.
· An independent analysis of the efficiency of administration and metering costs, as improvements could reduce prices particularly for vulnerable pre-payment meter and cash and cheque customers.
Robert Hammond, energy expert for Consumer Focus, said: “Ofgem’s recommendations keep the momentum going towards achieving fairer energy pricing. We are happy to work with Ofgem to ensure these deliver clear practical benefits for consumers, however, a firm date is needed for these proposals to come into effect and for the promised review of the wholesale market.
“The energy market is not working to ensure fair pricing for all customers. Moves to ban unjustified pricing are very welcome, but the three-year limit on these measures should be reviewed, and energy firms’ costs analysed, to ensure that consumers get the cheapest deals possible.”
