News & Press

Ofcom extending Royal Mail safeguard cap to protect vulnerable consumers

Published: 27 April 2012

Adam Scorer, director of policy and external affairs at Consumer Focus said:

‘Consumer Focus research indicates that consumers, particularly those who do not have access to the internet, continue to rely on mail as a vital means of communication. Ofcom’s own figures suggest that half of the average weekly spend on post is on large letters and small parcels. A cap is to be welcomed as it will help soften the blow of stamp price rises for vulnerable consumers and small businesses.’

ENDS

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