http://www.consumerfocus.org.uk/news/learn-lessons-from-post-office-closure-programme-and-put-consumers-at-heart-of-changes-to-public-services-urges-watchdog Consumer Focus - Campaigning for a fairer deal Mon, 30 Jan 2012 16:01:31 +0000 hourly 1 http://wordpress.org/?v=3.1.4