News & Press

e-Newsletter

Welcome to the Consumer Focus newsletter. This will keep you regularly updated on the work we are doing and issues important to consumers. To subscribe to receive the e-newsletter in your inbox please send an email to enews@consumerfocus.org.uk

February e-Newsletter

February e-Newsletter

Work planning, comparing comparison sites, infrastructure investment, personal data and the green doctor. Plus videos about children in cold homes and consumer vox pops on in-home displays.

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e-Newsletter – January 2013 – What’s in a name?; Join the revolution; Changing universal post products; Are consumers switched on to switching; Safer food in Wales

e-Newsletter – January 2013 – What’s in a name?; Join the revolution; Changing universal post products; Are consumers switched on to switching; Safer food in Wales

In this edition read stories on our competition to find a new name for the unit replacing Consumer Focus, plus energy and post stories.

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December e-Newsletter – copyright boost, tackling consumer vulnerability, who pays?

December e-Newsletter – copyright boost, tackling consumer vulnerability, who pays?

Merry Christmas and a Happy New Year  Thanks for your interest in our work this year - it’s been another busy one. Plans are already underway for our work in 2013/14 as we complete the transfer from Consumer Focus to a regulated industries unit (and an even greater focus on energy and post issues). We’ll be [...]

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November e-Newsletter – the energy bill, mystery shopping at High Street post offices, smart metering, civil society event and new Consumer Charter for Regulators

November e-Newsletter – the energy bill, mystery shopping at High Street post offices, smart metering, civil society event and new Consumer Charter for Regulators

In this edition: • The energy bill • Are you being served? • Charter for regulators • Rolling-out smart metering reports • Civil society and the market place Energy bill The Government has published its Energy Bill in Parliament today (29 November). To make sure the Energy Bill delivers change in a fair and cost effective [...]

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October e-Newsletter – protection for small businesses, saving on energy, transforming post, living the dream, dealing with complaints, empowering consumers event

October e-Newsletter – protection for small businesses, saving on energy, transforming post, living the dream, dealing with complaints, empowering consumers event

In this edition: Protecting small businesses Can you make a saving Transforming the Post Office network Current account access through post offices Park homes in parliament Cause for complaint On the move Coming soon   Protecting small businesses Energy regulator Ofgem has today (Friday 26 October) launched a consultation on major reforms to make the [...]

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September e-Newsletter – saving energy consumers money, energy advice for all, delivery to neighbours scheme, park homes

September e-Newsletter – saving energy consumers money, energy advice for all, delivery to neighbours scheme, park homes

In the September issue of Consumer Focus’s e-Newsletter: saving energy consumers money, energy advice for all, delivery to neighbours scheme roll-out, life in park homes sites and more

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July e-newsletter: Copyright claims, the future of the Post Office and more

July e-newsletter: Copyright claims, the future of the Post Office and more

This month:

- Help for consumers accused of copyright infringement
- An update on the Post Office
- Energy efficiency and behaviour change workshops
- Energy and post help from the Extra Help Unit
- What’s new from Consumer Focus – our latest research and reports

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June e-newsletter: Smart meters guide, challenges and risks of the digital age and more

June e-newsletter: Smart meters guide, challenges and risks of the digital age and more

This month:
• Our new guide to smart meters
• Join the discussion on the challenges and risks of the digital age
• Delivery checklist and workshops for energy efficiency
• Our research into Royal Mail’s ‘delivery to neighbour’ trial

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May e-newsletter: Planning ahead for winter with the Warm Front scheme, collective buying and more

May e-newsletter: Planning ahead for winter with the Warm Front scheme, collective buying and more

This month:
• We look at Warm Front, the scheme that installs insulation and heating improvements to make homes more energy efficient
• Better deals for consumers who buy in groups
• The launch of our new digital engagement website
• The latest energy, financial services and digital consumer news
• What’s new from Consumer Focus – our latest research and reports

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March e-newsletter: A new approach to energy efficiency, post news and more

March e-newsletter: A new approach to energy efficiency, post news and more

This month:
• Unexpected findings on what motivates consumers to be energy efficient
• An update on post issues
• Energy, financial services and digital consumer news
• Our open data workshop
• What next for localism?
• Park homes annual conference
• What’s new from Consumer Focus – our latest research and reports

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