Debt and disconnection advice
Unlike domestic consumers who enjoy some degree of protection against disconnection, suppliers are able to disconnect any of their business customers for non-payment of bills.
If you are struggling to pay your energy bills you should contact your supplier as soon as possible to arrange an alternative payment plan. It is essential that you do that as businesses can be disconnected for as little as three months of missed payments. Also once you have been disconnected you may face further fees to cover disconnection and reconnection costs as well as demands for the outstanding balance in full.
If you have been disconnected, you can contact Consumer Direct on 08454 04 05 06 who can offer help to get you reconnected and advice on negotiating an affordable debt repayment plan.
