Consumer Information » Energy

Changing your supplier

There are a number of reasons why you might want to change your current energy supplier. You might not be satisfied with the quality of their customer service. You might believe you can get a better deal from an alternative supplier. Or perhaps it’s simply that your current contract is coming to an end.

Make sure you allow yourself plenty of time to gather key information. You will want to:

  • confirm whether and when you can end your contract with your current supplier
  • gather some key information – such as your annual usage – to help a new supplier to quote you a price
  • obtain and compare a number of prices offered by a range of suppliers. Remember to compare all the details of an offer – a low price may not look so attractive when it comes with difficult cancellation or termination conditions or other contractual obligations

For more information see our leaflet Switching energy supplier – advice for small businesses.

There are now several websites that can provide businesses with quotes for gas and electricity.

There is a registered trade association for energy supply brokers called the Utilities Intermediaries Association. Full membership is awarded to those brokers which meet the UIA Code of Practice and an independent Redress Scheme. A full list of full members is available on their website.

The following websites provide online prices and allow you to complete the switch online.

The following websites allow you to enter your details into the site and receive a call back, or you can ring them for a quote:

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