Collective switching has the potential to breathe new life into sluggish, unresponsive markets such as energy, telecoms and financial services, and give consumers a better deal argues our new report Get it, together.
Giving consumers more information and advice has not been enough to cut through the confusion and complexity they face when trying to switch in these markets. Together with understandable concerns that they may not get a better deal, this means many consumers just don’t switch and continue to get a bad deal.
See our report Get it, together
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