Northern Ireland Post - Consumer Focus

Consumer Focus is the new consumer champion working in England, Wales, Scotland and, for post, Northern Ireland. Find out all about us here.

Our Forward Work Programme gives you the full story on our chief concerns, goals, and priority issues. It’s available here.

Read an introduction from Ed Mayo, Consumer Focus’s Chief Executive, here.

If you have an enquiry or if you need advice about a problem with Royal Mail or another postal operator contact Consumer Direct.

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