Contact us

Our office

Victoria House, London:

Google map of the location of Victoria House

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Please note, we cannot deal with individual complaints.

If you need help you should contact Citizens Advice consumer service (or call 08454 04 05 06) who will be able to assist you.

Get in touch

Call us
020 7799 7900
020 7799 7901 (fax)

Write to us
Victoria House
Southampton Row
London
WC1B 4AD

Email us
contact@consumerfocus.org.uk

Media/press enquiries

  • For any media enquiries during office hours please call 020 7799 8004 or 020 7799 8006
  • Unfortunately due to staff changes we are unable to offer an out of hours media service currently.

Consumer Advice

For consumer advice, please contact:
Citizens Advice Consumer Service, 08454 04 05 06